FREE DELIVERY
Everything we have to
offer on this site includes FREE "Threshold" delivery, unlike other on-line stores that offer curbside delivery.
Threshold delivery means that your item(s) will be brought inside, to the first available protected area.
DELIVERY DAMAGE
Everything is shipped insured against delivery damage. It is important that you inspect your item(s) and note any damage
before you sign for it. Once you've signed that you've received your shipment in good condition, an insurance claim cannot
be filed. So, again, look it over before you sign and describe any damage on the delivery receipt.
WARRANTY
The manufacturer offers a 1 year warranty. If you encounter a defective
part, contact us at customerservice@furniturebydesign.us.com. Our staff will be happy to assist you.
CANCELLATIONS
Once your item(s) have shipped, but
not yet received, You may cancel your order for a refund minus the shipping costs. Exact shipping costs vary, but average
25%
You may receive a full refund if you cancel before your item(s) has shipped.
Once you sign that you have received
your item(s), no refunds will be issued.
Payment Methods
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept
Mastercard, Visa, and Discover, for online orders.
You may also call 1-888-732-5923 to make an order over
the phone.
Privacy Policy
Our site uses a secure shopping cart basket for customers to place orders
safely & securely. Customer information is used strictly to process orders. Contact information is used to contact the
customer about the order if necessary. We do not sell or share customer information under any circumstances.
Security
This
site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our shopping
cart uses industry-standard SSL encryption techniques to ensure the protection of your personal and financial information.
However, if you feel more comfortable, order by phone. The toll free is 1-888-732-5923.
.
